Privacy Policy

Effective Date: 01/01/2025
This Privacy Policy applies to: CozyGlampCo.com and affiliated services.

Cozy Glamp Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, services, or communications.

We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), Connecticut Data Privacy Act (CTDPA), and Virginia Consumer Data Protection Act (VCDPA).

1. Scope of This Policy

This Policy applies to personal data collected when you:

  • Use CozyGlampCo.com

  • Request a quote, book a glamping service, or contact us via form, email, or phone

  • Subscribe to our newsletter or marketing updates

  • Interact with us on social media or through embedded content

This Policy does not apply to any third-party services or websites linked through our site. Please refer to those providers’ privacy policies directly.

2. Personal Data We Collect

a. Information You Provide:

  • Contact Info: Name, email, phone number, and address

  • Booking Info: Event type, guest count, dates, delivery location

  • Payment Details: Billing contact, method of payment (processed securely via third parties)

  • Communications: Inquiries, feedback, messages sent via forms or email

b. Automatically Collected Data:

  • Device Info: IP address, browser type, referring URLs

  • Usage Data: Pages viewed, time on site, click behavior

c. Third-Party Sources:

  • Analytics tools (e.g., Google Analytics)

  • Payment processors (e.g., Stripe, Square)

  • Social media platforms (if applicable)

3. How We Use Your Data

We use your data to:

  • Process and manage bookings or customer support requests

  • Deliver, improve, and optimize our website and glamping services

  • Send order confirmations, updates, and occasional promotions

  • Maintain website security and prevent fraud

4. Legal Basis for Processing

We process personal data based on:

  • Consent – when you opt in or provide information voluntarily

  • Contractual Obligation – to fulfill bookings or service agreements

  • Legitimate Interest – for internal operations, communications, and security

  • Legal Compliance – where required by applicable law

5. Cookies and Tracking

We use cookies and tracking tools to:

  • Analyze traffic and behavior

  • Support session functionality

  • Improve marketing effectiveness

You can control cookie settings in your browser. For more, refer to our Cookie Policy.

6. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: Web hosting, payment processing, email marketing, and analytics platforms

  • Legal Authorities: When required by law or to respond to legal processes

  • Business Transitions: In the event of a merger, acquisition, or asset sale

We do not sell your personal data.

7. Data Retention

We keep personal data only as long as necessary for the purposes stated or as required by law. When no longer needed, your data is securely deleted or anonymized.

8. International Transfers

Some services we use may process data outside your state or country. We take steps to ensure your data is protected according to industry standards and applicable law.

9. Data Security

We implement reasonable technical and organizational safeguards, including encryption, limited access controls, and secure servers. While no system is infallible, we continuously monitor and improve our security practices.

10. Your Privacy Rights

Depending on your state or jurisdiction, you may have the right to:

  • Access or request a copy of your data

  • Correct or delete inaccurate personal information

  • Opt out of promotional communications

  • Withdraw consent at any time

To exercise your rights, please contact us at: service@thecozyloo.com

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. The “Effective Date” at the top reflects the latest revision. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

Have questions or concerns? Please contact us:

📧 Email: hello@cozyglampco.com
🌐 Website: www.cozyglampco.com